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How FOTC Support are different from Google Support?
Google Support does not provide a solution to your problem as a priority. By using the FOTC technical support, you can be sure that we will deal with your case as soon as possible. The basic suppor...
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Will the technical support service in FOTC be useful in my company?
Thanks to our support, your company will be 100% devoted to achieving business goals with a minimal risk of inactivity caused by a technical obstacle. We have a well-coordinated team of certified a...
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I would like to take advantage of a trial period on Google Workspace.
We offer 30 days free trial period. For this purpose, please contact our sales specialists via email at sales@fotc.com. or via phone at +48 71 707 80 10. RO 0 725 996 432; 0 733 798 488; HU 36 302 ...
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What is the Google Workspace and how can it help my business?
Google Workspace is a service that includes content creation, communication, and storage tools. Thanks to the available applications, it is possible to work in real-time, which will certainly impro...
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I have a technical problem but I’m not your client.
For this purpose, please contact the sales department via email at sales@fotc.com. or via phone at +48 71 707 80 10. RO 0 725 996 432; 0 733 798 488, HU 36 302 063 114.
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I would like to migrate but I am not your client.
For this purpose, please contact the sales department via email at sales@fotc.com. or via phone at +48 71 707 80 10. RO 0 725 996 432; 0 733 798 488 HU 36 302 063 114.
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I don't have the service of Google Workspace yet, please present me an offer.
We encourage you to contact our sales department via email at sales@fotc.com, who will present the best offer for you.
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I want to transfer Google Workspace to your company.
Please contact our sales department via email at sales@fotc.com, who will provide all information regarding the transfer of the service.
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I want to set up Google Workspace.
For more information about Google Workspace please contact our sales team via email at sales@fotc.com
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Do you accept automatic payments?
For more information please contact our payments department via email at payments@fotc.com or via phone at +48 71 707 80 30
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My invoice amount is too high/low.
For more information please contact our payments department via email at payments@fotc.com or call +48 71 707 80 30
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I want to switch from monthly payment to annual payment.
For this purpose please contact our payments department via email at payments@fotc.com or call +48 71 707 80 30
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I want to assign my current contract.
For more information please contact our payments department via email at payments@fotc.com
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I want to change my email address for receiving invoices.
For this purpose, please contact our payments department via email at payments@fotc.com
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I want to change invoice data for the service.
If you want to change your data on the invoice, please contact our payments department via email at payments@fotc.com
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I have questions about my service invoice.
For more information, please contact our payments department via email at payments@fotc.com or call +48 71 707 80 30
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I am your customer, I need to purchase Vault licenses.
For this purpose please contact our customer success department via email at cs@fotc.com
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Which subscription am I using?
From the Admin console Home page, go to Billing > Subscriptions.On the page, you will see a list of all your subscriptions. For this purpose, you can contact also our customer success department vi...
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Will deleting a user reduce my cost for the service?
Charging for user accounts is dependent on plans: flexible or annual. For information about your plan, please contact our customer success department via email at cs@fotc.com
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I want to reduce the number of licenses in my service.
For this purpose please contact our customer success department via email at cs@fotc.com
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I want to buy additional training for users/administrators of the service.
The cost of additional training depends on the type of training. For more information please contact our customer success department via email at cs@fotc.com
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I want to cancel my Support package.
For this purpose, please contact our customer success department via email at cs@fotc.com
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I want to cancel my Google Workspace/GCP service.
For termination of service and contract please contact our customer success department via email at cs@fotc.com
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Until when do we have a contract?
The duration of the commitment is specified in the contract. For more information, please contact our customer success department via email at cs@fotc.com
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I want to change my Google Workspace package.
If you want to change your package, please contact our customer success department via email at cs@fotc.com
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How much does a license cost per user in my plan?
Standard pricing can be found at the link - https://fotc.com/google-workspace/#pricelistFor more information, please contact our customer success department via email at cs@fotc.com
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I want to purchase a Support package.
Information about Support packages - https://fotc.com/google-workspace/#support
To purchase a support package, please contact our customer success department via email at cs@fotc.com
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My service is not working properly
Check the status of the Google services - https://www.google.com/appsstatus/dashboard/If the problem with Google services still persists, please contact our technical department via email at suppor...
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I have the correct support package and would like to migrate my data.
If you would like to migrate your data, please contact our technical department via email at support@fotc.com or call +48 71 707 80 50, RO +40 31 630 1003. We will ask you for any additional inform...
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No license available for a new user
Licenses for a new user can only be increased by contacting our technical department via email at support@fotc.com
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I would like to activate the service for additional space.
Google Drive Storage service can be activated by our technical department, please contact us via email at support@fotc.com or call +48 71 707 80 50 RO +40 31 630 1003
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I have a technical problem with the service
All technical problems are solved by our technical department, please contact us via email at support@fotc.com or call +48 71 707 80 50 RO +40 31 630 1003
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