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• Do you accept automatic payments?
  For more information please contact our payments department via email at payments@fotc.com or via phone at +48 71 707 80 30

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• My invoice amount is too high/low.
  For more information please contact our payments department via email at payments@fotc.com or call +48 71 707 80 30

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• I want to switch from monthly payment to annual payment.
  For this purpose please contact our payments department via email at payments@fotc.com or call +48 71 707 80 30

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• I want to assign my current contract.
  For more information please contact our payments department via email at payments@fotc.com

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• I want to change my email address for receiving invoices.
  For this purpose, please contact our payments department via email at payments@fotc.com

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• I want to change invoice data for the service.
  If you want to change your data on the invoice, please contact our payments department via email at payments@fotc.com

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• I have questions about my service invoice.
  For more information, please contact our payments department via email at payments@fotc.com or call +48 71 707 80 30

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• I am your customer, I need to purchase Vault licenses.
  For this purpose please contact our customer success department via email at cs@fotc.com

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• Which subscription am I using?
  From the Admin console Home page, go to Billing > Subscriptions.On the page, you will see a list of all your subscriptions. For this purpose, you can contact also our customer success department vi...

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• Will deleting a user reduce my cost for the service?
  Charging for user accounts is dependent on plans: flexible or annual. For information about your plan, please contact our customer success department via email at cs@fotc.com

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• I want to reduce the number of licenses in my service.
  For this purpose please contact our customer success department via email at cs@fotc.com

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• I want to buy additional training for users/administrators of the service.
  The cost of additional training depends on the type of training. For more information please contact our customer success department via email at cs@fotc.com

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• I want to cancel my Support package.
  For this purpose, please contact our customer success department via email at cs@fotc.com

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• I want to cancel my Google Workspace/GCP service.
  For termination of service and contract please contact our customer success department via email at cs@fotc.com

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• Until when do we have a contract?
  The duration of the commitment is specified in the contract. For more information, please contact our customer success department via email at cs@fotc.com

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• I want to change my Google Workspace package.
  If you want to change your package, please contact our customer success department via email at cs@fotc.com

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• How much does a license cost per user in my plan?
  Standard pricing can be found at the link - https://fotc.com/google-workspace/#pricelistFor more information, please contact our customer success department via email at cs@fotc.com

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• I want to purchase a Support package.
  Information about Support packages - https://fotc.com/google-workspace/#support To purchase a support package, please contact our customer success department via email at cs@fotc.com

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• My service is not working properly.
  Check the status of the Google services - https://www.google.com/appsstatus/dashboard/If the problem with Google services still persists, please contact our technical department via email at suppor...

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• No license available for a new user
  Licenses for a new user can only be increased by contacting our technical department via email at support@fotc.com 

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• I would like to activate the service for additional space.
  Google Drive Storage service can be activated by our technical department, please contact us via email at support@fotc.com or call +48 71 707 80 50 RO +40 31 630 1003

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• I have a technical problem with the service.
  All technical problems are solved by our technical department, please contact us via email at support@fotc.com or call +48 71 707 80 50 RO +40 31 630 1003

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